Privacy Policy

Gordon’s Knight Ltd – Legal Disclosures

Contents

Terms & Conditions

1 Fees

1.1 The subject of accounting fees is obviously of interest both to us and to yourselves. You, as a client, want to feel you are getting your money’s worth for the fee you pay, and we must have fees that are adequate to enable us to give a good service.

In much of the work we do, we are reasonably able to predict how much time it should take, and are willing to make a firm estimate of this fee in advance. Often, it is impossible to predict all the problems we are likely to encounter on the job. Hence, if, within doing work to the value of 30% of the quoted fee, we find that our estimate was materially wrong, we will discuss this with you before incurring further fees.

1.2 Our fees are based on the time necessarily spent on your affairs by the partners and staff involved. Clients are billed at agreed intervals, and our settlement terms are as follows:

a) Our fee notes must be settled within 7 days. If the 7 days are exceeded, they are deemed overdue.
b) If fees are not settled within 30 days from the fee note date, on the 31st day, interest will be charged at 1.5% per month from the date they became overdue.
c) All fee notes shall be deemed conclusive of the sums due and payable to you under them and may not be challenged other than in writing within 21 days of your receiving the disputed fee note concerned.

1.4 We enter into a trusting relationship. The directors instruct us, knowing their ability to meet our fees. If the Company is unable to pay our fees incurred from time to time for whatever reason, the directors personally accept the liability for our charges.

2 Retention of and access to records

2.1 We choose not to accept physical paperwork at our offices. For this reason, we offer secure portals to receive your electronic versions of any paperwork you wish to send us.

In unusual circumstances, where paperwork is necessary, we will scan and return or destroy the physical copy. If this becomes a regular occurrence, there may be a fee for the return or destruction raised.

3 Quality control & Confidentiality

3.1 To ensure a rapid response and cost-effective service to you, we, on occasions, employ sub-contractors, who may work from home because of child-minding requirements or disability issues. They are appropriately qualified and provide a valuable resource to the firm.

3.2 All our staff and sub-contractors are professional and appropriately qualified. They are under a confidentiality agreement.

3.3 As part of our ongoing commitment to providing a quality service, our files are periodically subject to an independent quality review. Our reviewers are highly experienced and professional people and are, of course, bound by the same requirements of confidentiality as our principals and staff.

4 Help us to give you the right service

4.1 If at any time you would like to discuss with us how our service to you could be improved, or if you are dissatisfied with the service you are receiving, please let us know by calling us.

4.2 We undertake to look into any complaint carefully and promptly and to do all we can to explain the position to you. If you feel that we have given you less than satisfactory service, we undertake to do everything reasonable to address your concerns. If you are still not satisfied, you may, of course, take up matters with the Institute of Chartered Accountants in England and Wales.

4.3 We regularly solicit feedback from our clients, in electronic formats including surveys, audio reports, and video feedback. These help us improve our services and help potential clients understand the value we bring existing clients. As part of our engagement, we would appreciate at least one piece of feedback every quarter.

5 Applicable law

5.1 This engagement letter is governed by, and construed in accordance with, English law. The Courts of England will have exclusive jurisdiction in relation to any claim, dispute or difference concerning this engagement letter and any matter arising from it. Each party irrevocably waives any right it may have to object to any action being brought in those courts, to claim that the action has been brought in an inappropriate forum, or to claim that those courts do not have jurisdiction

6 Electronic communication

6.1 Internet communications are capable of data corruption, and therefore, we do not accept any responsibility for changes made to such communications after their dispatch. It may therefore be inappropriate to rely on advice contained in an e-mail without obtaining written confirmation of it. We do not accept responsibility for any errors or problems that may arise through the use of internet communication, and all risks connected with sending commercially sensitive information relating to your business are borne by you. If you do not agree to accept this risk, you should notify us in writing that e-mail is not an acceptable means of communication.

6.2 If correspondence is requested in paper format, a disbursement charge of £100 per year is payable to cover the handling and postage of the correspondence.

6.3 It is the responsibility of the recipient to carry out a virus check on any attachments received.

7 Data Protection Act 1998

7.1 We may obtain, use, process and disclose personal data about you so that we may discharge the services agreed under this engagement letter, and for other related purposes, including updating and enhancing client records, analysis for management purposes and statutory returns, crime prevention and legal and regulatory compliance. You have a right of access, under data protection legislation, to the personal data that we hold about you. For the Data Protection Act 1998, the Data Controller in relation to personal data supplied about you is Gordon D’Silva.

7.2 See our Privacy Policy for GDPR Compliance terms and conditions.

8 Contracts (Rights of Third Parties) Act 1999

8.1 Persons who are not party to this agreement shall have no rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of this agreement. This clause does not affect any right or remedy of any person which exists or is available otherwise than pursuant to that Act.

9 Agreement of terms

9.1 The terms set out in this letter shall take effect immediately upon your countersigning this letter and returning it to us or upon the commencement of the accounts and tax return for the accounting period we first work on, starting from the date of this letter, whichever is the earlier.

9.2 Once it has been agreed, this letter will remain effective until it is replaced. We shall be grateful if you could confirm your agreement to these terms by signing the enclosed acknowledgement of this letter and returning it to us immediately.

10 Money laundering

10.1 We have a duty under section 330 of the Proceeds of Crime Act 2002 to report to the National Criminal Intelligence Service (NCIS) if we know, or have reasonable cause to suspect, that you, or anyone connected with your business, are or have been involved in money laundering. Failure on our part to make a report where we have knowledge or reasonable grounds for suspicion would constitute a criminal offence.

10.2 The offence of money laundering is defined by section 340(11) of the Proceeds of Crime Act and includes concealing, converting, using or possessing the benefits of any activity that constitutes a criminal offence in the UK. It also includes involvement in any arrangement that facilitates the acquisition, retention, use or control of such a benefit.

This definition is very wide and would include such crimes as:

deliberate tax evasion;

deliberate failure to inform the tax authorities of known underpayments or excessive repayments;

fraudulent claiming of benefits or grants; or

Obtaining a contract through bribery.

Clearly, this list is by no means exhaustive.

10.3 We are obliged by law to report any instances of money laundering to NCIS without your knowledge or consent. In fact, we may commit the criminal offence of tipping off under section 333 of the Proceeds of Crime Act if we were to inform you that a report had been made. In consequence, neither the firms’ principals nor staff may enter into any correspondence or discussions with you regarding such matters

10.4 We are not required to undertake work for the sole purpose of identifying suspicions of money laundering. We shall fulfil our obligations under the Proceeds of Crime Act 2002 in accordance with the guidance published by The Institute of Chartered Accountants in England and Wales.

11 Limitation of liability

11.1 We will provide our professional services with reasonable care and skill. However, we will not be held responsible for any losses arising from the supply by you or others of incorrect or incomplete information, or your or others’ failure to supply any appropriate information or your failure to act on our advice or respond promptly to communications from us or other relevant authorities.

11.2 You agree to hold harmless and indemnify us against any representation, whether intentional or unintentional, supplied to us orally or in writing in connection with this agreement. You have agreed that you will not bring any claim in connection with services provided to you by the firm against any of our employees on a personal basis.

We limit our liability to 2 times our accounts fee for accountancy work, and 4 times our fee for tax work.

12 Late filing penalties

There are a number of penalties for late filing of returns, etc. To ensure that we are able to meet these deadlines on your behalf, we must identify when information has to be submitted to our offices.

We will not be held responsible for any penalties arising where the information is not with us by the due date. If you are in any doubt, you should contact us to check. Further, you are requested to reply to our queries by return of post (within 3 working days). This is essential where we are close to the deadline (within 30 days).

However, be in no doubt that we will always do our utmost to ensure that you are not subjected to penalties.

13 Client monies

13.1 We choose not to hold client monies.

14 “Our 30 Day Happiness Guarantee”

14.1 Whilst it is unlikely that we will have everything running smoothly within 30 days, we expect to make significant progress. This should demonstrate to you our commitment and ability to serve you and meet our engagement requirements. If, for any reason, you feel that performance is below your expectations, simply let us know, and we will refund your payment and cancel the engagement. No questions asked, unless you choose to tell us the reasons, which may help us improve our services.

Beyond the 30 days, we have a 30-day notice period.

Yours sincerely

Gordon D’Silva BSc ACA

Disclaimer

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Gordon’s Knight Ltd and the items it distributes contain business strategies, marketing methods and other business advice. Although these have worked for us and clients we have worked with … they may not produce the same results (or any results) for you.

Gordon’s Knight Ltd makes absolutely no guarantee, expressed or implied, that by following the advice or content available from this website, you will get any results, as several factors and variables come into play regarding any given business.

Critically, results will depend on the nature of your product or business model, your deployment, your language, your application, the conditions of the marketplace, the experience of the individual, and situations and elements that are beyond your control.

As with any business, you assume all risk related to investment and money based on your own discretion and at your own potential expense.

Testimonial Disclaimer

Testimonials appearing on this site are actually received via text, audio or video submission. They are individual experiences, reflecting real-life experiences of those who have used our products and/or services in some way or another. However, they are individual results, and your results may vary.

Liability Disclaimer

You agree that our company cannot be held responsible in any way for the success or failure of your business as a result of the information provided by our company. It is your responsibility to conduct your own due diligence regarding the safe and successful operation of your business if you intend to apply any of our information in any way to your business operations.

You understand that we make absolutely no guarantees regarding your results as a result of applying this information, as well as the fact that you are solely responsible for the results of any action taken on your part as a result of any given information.

That is why we recommend testing the propositions in a way that is low risk.

In addition, you agree that our content is to be considered “for entertainment purposes only”. Always seek the advice of a professional when making financial, tax or business decisions. Do your due diligence and make your own informed choice.

Cookies Policy

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This Privacy & Cookies Policy (the “Policy”) has been prepared to meet the requirements of the UK’s Data Protection Act 1998 and The Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011, (the “Acts”).

It relates to the collection, protection, disclosure and use of personal data belonging to individuals who visit www.tayabalitomlin.com (our “Site”) and also refers in detail to the “Cookies” we use, what they are and their purpose. By clicking the “Dismiss” button on the box that appears on the first page you enter on our Site, you signify your acceptance of our Cookies Policy. If you wish subsequently to decline your acceptance of them, we set out in Clause 4 of the Policy how you may do so.

Please note that the box relating to “Cookies” will only appear the first time you enter our Site.

Your privacy and security are important to us. This Policy sets out how we will treat any personal information we obtain from you, and it is intended to help you understand how we deal with it and how you may remove it. By providing your personal information to us, you agree that we may collect and use the personal information you provide in the ways described in this Policy. If you do not agree with the terms of this Policy, please do not provide any personal details to us.

We will use your personal information only for the purposes set out below.

Please note that we may need to update this Policy from time to time to reflect changes in the law.

We recommend that you check this page regularly to ensure that you have read the most recent version and that you are happy with any changes.

This Policy was last reviewed on: 10 January 2023

INFORMATION WE MAY COLLECT FROM YOU

1.1 It is your choice to provide us with personal information. We may provide you with the option to select whether you would like to receive information from us or from trusted third parties by opting in or out of receiving promotional offers. In some circumstances, you will not have the option to opt out, for example, when we are administering a transaction requested by you, or if we are satisfying a legal requirement.

1.2 Ways in which you may be providing us with personal information include, for example,

1.2.1 contacting us with an enquiry;

1.2.2 completing a survey which contains your personal information;

1.2.3 submitting your CV and/or covering letter to us; and/ or

1.2.4 Reporting a problem.

1.3 The information we will collect from you includes, but is not limited to, data concerning traffic on our Site, location data, weblogs and other communication data (whether this is required for our billing purposes or otherwise) and the resources that you access.

1.4 By providing any personal information to us, you fully understand and clearly consent to the transfer, collection and processing of such personal information. Such transfer, collection and processing will comply with the terms of this Policy.

IP ADDRESSES AND COOKIES

2.1 Like many other websites, we use “cookies” to help us gather and store information about visitors to our Site.

2.2 We may collect information about your computer, including your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our Site users’ browsing actions and patterns, and does not identify you as an individual.

2.3 A “cookie” is a small text file that is downloaded onto your computer’s hard disk when you access certain websites. Cookies allow the website to recognise your computer. A cookie can identify the pages that are being viewed, and this can assist us in selecting the pages that the visitor sees.

2.4 “Session” cookies only exist whilst visitors are online on a particular occasion. These are temporary cookies that aid your journey around the site and remember the preferences you have selected during your “session”.

2.5 “Persistent” cookies, which are not session-based, remain on a visitor’s computer, so that you can be recognised as a previous visitor when you next visit our Site. This allows us to collect information about your browsing habits whilst on our site, and this can be useful in assisting us to monitor and improve our services.

2.6 We do not store sensitive information such as account numbers or passwords in “persistent” cookies, and cookies in themselves do not contain enough information to identify you. You will only become personally identifiable in relation to your browsing habits after you have formally provided us with your personal data for the purposes outlined in Section 1.2 above.

2.7 In addition to using cookies, we might also use GIFs and other web tools, such as Google Analytics, to collect information about your browsing activities whilst on our site. In this respect, the information that is provided is similar to the information supplied by cookies, and we use it for the same purposes.

2.8 Any information that we acquire about you using cookies, GIFs, or other web tools is subject to the same restrictions and conditions as any other information we collect about you, as outlined in this Policy.

2.9 Some of our advertisers may also use cookies, GIFs, or other web tools that are set by other people, such as advertising agencies or the businesses to which the advertisements relate. We do not have access to any information that might be collected in this way, and, if you are concerned, you should contact the advertiser for more information.

THE COOKIES USED ON OUR SITE

3.1 Cookies set by our Site:

_e-privacy

This cookie is set to work out whether you have seen and/ or clicked the “dismiss” button in the box that draws your attention to this Policy. This will appear the first time you enter our Site. This cookie is strictly necessary to enable you to provide your consent for us to set cookies on your browser.

3.2 Cookies set by Google Analytics:

Google Analytics is a web analytics service provided by Google, Inc. By default, Google Analytics sets four performance cookies in order to evaluate your use of the Site, including the number of visits, duration of browsing and referring sites, and compiles reports for us on activity on the Site. All information these cookies collect is aggregated and therefore anonymous.

Google stores the information collected by the cookie on servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google states that it will not associate your IP address with any other data held by Google.

For more information about the way in which Google Analytics uses these cookies, please visit the following link: https://developers.google.com/analytics/resources/concepts/gaConceptsCookies

3.3 If you wish to know all the cookies we have set and how to delete or manage them, please refer to www.allaboutcookies.org

HOW TO DISABLE/ ENABLE COOKIES

4.1 You can accept or decline cookies by modifying the settings in your browser or by not clicking the “dismiss” button on the box that appears on the first page you see on our Site. For example, in Internet Explorer, you can go to Tools and Internet Options, where there is the option to change your settings to disable cookies. However, you may not be able to use all the interactive features of our site if the cookies are disabled.

4.2 You can also delete cookies that have been installed in the cookie folder of your browser, and you should search for “cookies” in your “Help” function for information on where to find your cookie folder.

4.3 To delete only the cookies set by our Site in Internet Explorer, you must do the following:-

In Internet Explorer, click the Tools button, and then click Internet Options.
On the General tab, under Browsing history, click Settings.
Click the View files button.
Click the Name column heading to sort all the files alphabetically, and then scroll down until you see files that begin with the prefix Cookie: All cookies will have that prefix, and they usually contain the name of the website that created the cookie.
Right-click the cookie you want to delete, click Delete, and then click Yes.
Close the window that contains the list of files, and then click OK twice to return to Internet Explorer.

You should note that some websites store your member name, password, or other information about you in a cookie. If you delete that cookie, you might need to re-enter your personal information the next time you visit the Site.

4.4 To delete only the cookies set by our Site, for example, in Firefox, you must do the following:-

At the top of the Firefox window, click on the Firefox button and then click Options
Select the Privacy panel.
Set Firefox to Use custom settings for history.
Click Show Cookies…. The Cookies window will appear.
In the Search field, type the name of the site whose cookies you want to remove. The cookies that match your search will be displayed.
Select the cookie(s) in the list to remove and click Remove Cookie
Select the first cookie and press Shift + End to select all the cookies in the list.
Click Close to close the Cookies window.

4.5 Unless you have adjusted your browser settings so that it will refuse cookies, our Site will issue cookies when you log on to our Site.

4.6 To prevent Google Analytics cookies from being set, you may install the Google Analytics Opt-Out Browser Add-On by clicking on this link – https://tools.google.com/dlpage/gaoptout and following the instructions.

WHERE WE STORE YOUR PERSONAL DATA

5.1 All information you provide to us is stored on our secure servers.

5.2 The information that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA, who work for us or for one of our suppliers. By submitting your personal information, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Policy.

5.3 Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your personal data, we will use strict procedures and security features to try to prevent unauthorised access.

USES MADE OF THE INFORMATION BY US

6.1 We may use personal information collected from you to provide specific services that you request and to provide additional services that may be of interest. We may use your personal information in the following ways:

6.1.1 Ease of Use – To ensure that content from our site is presented most effectively for you and for your computer.

6.1.2 Transactional Purposes – To carry out our obligations arising from any contracts entered into between you and us and to respond to your queries and requests.

6.1.3 Communication – To notify you about changes to our service.

6.1.4 Provision of Information – To assess your eligibility, and if eligible, provide you with information.

6.1.5 Marketing Communications and Analysis – To communicate with you about our products and services and for our own internal marketing analysis, for example, to measure the amount of traffic to our Site.

USES MADE OF THE INFORMATION BY THIRD PARTIES

7.1 We may also use your data, or permit selected third parties or other businesses within our Group and connected Businesses to use your data, to provide you with data about goods and services which may be of interest to you, and we or they may contact you about these by post or e-mail.

7.2 If you are an existing customer, we will only contact you by email with information about goods and services similar to those which were the subject of a previous sale to you.

7.3 If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this.

7.4 If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please email us at enquiries [at]gordonsknight[dot]co[dot]uk or write to us at 12 South Drive, Banstead, SM7 3BH

7.5 Please note that we will not, under any circumstances, sell your personal information to anyone else.

7.6 Any information or statistics relating to our business that we disclose to others will not identify you personally. We may, for example, perform statistical analyses of the behaviour of the users of our Site to measure interest in the various areas of our site and to inform advertisers as to how many consumers have “clicked” on their advertising banners. This information, and any other general information about our users that we share with advertisers and other partners, will not contain personal information about you.

LINKS TO OTHER WEBSITES

This Policy only covers this Site. If you follow a link from this Site to another website, you must refer to and read the privacy statement on that other website which you visit. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

DISCLOSURE OF YOUR INFORMATION

9.1 We may disclose your personal information:

9.1.1 To third parties to whom you have provided your consent so that they will be able to prepare or send any communications to you, or to assist us in connection with any of our administrative or business functions or in the provision of any of our services to you.

9.1.2 If we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer.

9.1.3 If Gordon’s Knight Ltd, or substantially all of its assets, are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.

9.1.4 If we are under a duty to disclose or share your personal data to comply with any legal obligation, or to enforce or apply our Terms of Use and other agreements, or to protect the rights, property, or safety of Gordons Knight Ltd, customers, or others. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction.

INTERACTIVE AREAS OF OUR SITE/ BLOGS

10.1 Information that you post via social networking (including but not limited to Facebook and Twitter) is generally accessible to, and may be collected by, others and may result in unwelcome communications. For your own safety and security, you should not provide information about yourself on the aforementioned areas of our Site or via social networking.

10.2 If you disclose any information via social networking, we do not accept any responsibility or liability for any breach of privacy, loss, damage, effect on your reputation or otherwise whatsoever.

YOUR RIGHTS

11.1 You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you, before collecting your data, if we intend to use your data for such purposes or if we intend to disclose your data to any third party for such purposes. You can exercise your right at any time to prevent such processing by emailing us at enquiries[at]gordonsknight[dot]co[dot]uk or writing to us at 12 South Drive, Banstead, SM7 3BH

ACCESS TO INFORMATION

The Acts give you the right to access information we hold about you. Any access request will be subject to a fee of £10 to meet our reasonable costs in providing you with such information. If you would like a copy of this information, please write to us at the address below.

CONTACT

13.1 Questions, comments and requests regarding this Policy are welcomed and should be addressed to gds[at]gordonsknight[dot]co[dot]uk or write to us at 12 South Drive, Banstead, SM7 3BH

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Gordon’s Knight Ltd (”We”) (GKL) is committed to protecting and respecting your privacy.

Our Group means our associated companies, as defined in section 1159 of the UK Companies Act 2006.

This notice sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

The General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679) is a new regulation which replaces the Data Protection Regulation (Directive 95/46/EC). The Regulation aims to harmonise data protection legislation across EU member states, enhancing privacy rights for individuals and providing a strict framework within which commercial organisations can legally operate.

Even though the UK has expressed its intention to leave the EU in March 2019, the GDPR will be applicable in the UK from 25th May 2018. The Government intends for the GDPR to continue in UK law post Brexit and has also introduced a Data Protection Bill to replace the current Data Protection Act in due course. Your new rights under the GDPR are set out in this notice, but will only apply once the GDPR becomes law on 25th May 2018. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

For data protection legislation in force from time to time, the data controller is Gordons Knight Ltd (GKL), 12 South Drive, Banstead, SM7 3BH, UK

Introduction

1.1 We are committed to safeguarding the privacy of our website visitors; in this policy, we explain how we will treat your personal information.

1.2 We will ask you to consent to our use of cookies in accordance with the terms of this policy when you first visit our website.

Collecting personal information

2.1 We may collect, store and use the following kinds of personal information:

(a) information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths);

(b) information that you provide to us when registering with our website (including your name and email address);

(c) information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters and/or whitepapers and other documents available for download from our website (including your name and email address);

(d) information contained in or relating to any communication that you send to us or send through our website (including the communication content and metadata associated with the communication) and including Messenger or other chat software; and

(e) any other personal information that you choose to send to us.

Using personal information

3.1 Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website.

3.2 We may use your personal information to:

(a) administer our website and business;

(b) personalise our website for you;

(d) send statements, invoices and payment reminders to you, and collect payments from you;

(e) send you non-marketing commercial communications;

(f) send you email notifications that you have specifically requested;

(g) send you our email news and blog update, (you can inform us at any time if you no longer require the newsletter);

(h) enable you to download information/ebooks/downloads you have requested;

(i) send you marketing communications relating to our business which we think may be of interest to you, by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications);

(j) deal with enquiries and complaints made by or about you relating to our website;

(k) keep our website secure and prevent fraud; and

(l) Verify compliance with the terms and conditions governing the use of our website (including monitoring private messages sent through our website’s private messaging service).

3.3 We will not supply your personal information to any third party for their or any other third party’s direct marketing.

Disclosing personal information

4.1 We may disclose your personal information to any of our employees insofar as reasonably necessary for the purposes set out in this policy.

4.2 We may disclose your personal information to any member of our associated companies and our contracted associates, insofar as reasonably necessary for the purposes set out in this policy.

4.3 We may disclose your personal information:

(a) to the extent that we are required to do so by law;

(b) in connection with any ongoing or prospective legal proceedings;

(c) to establish, exercise or defend our legal rights (including providing information to others for fraud prevention and reducing credit risk);

(d) to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

4.4 Except as provided in this policy, we will not provide your personal information to third parties.

International data transfers

5.1 Information that we collect may be stored and processed in and transferred between any of the countries in which we operate to enable us to use the information in accordance with this policy.

5.2 Information that we collect may be transferred to the following countries, which do not have data protection laws equivalent to those in force in the European Economic Area: the United States of America and India.

5.3 You expressly agree to the transfers of personal information described in this Section 5.

Retaining personal information

6.1 This Section 6 sets out our data retention policies and procedures, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal information.

6.2 Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

6.3 Without prejudice to Section 6.2, we will usually delete personal data within 1 month.

6.4 Notwithstanding the other provisions of this Section 6, we will retain documents (including electronic documents) containing personal data:

(a) to the extent that we are required to do so by law;

(b) if we believe that the documents may be relevant to any ongoing or prospective legal proceedings; and

(c) to establish, exercise or defend our legal rights (including providing information to others for fraud prevention and reducing credit risk).

Security of personal information

7.1 We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

7.2 We will store all the personal information you provide on our secure (password- and firewall-protected) servers.

7.3 You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

7.4 You are responsible for keeping the password you use for accessing our website confidential; we will not ask you for your password (except when you log in to our website).

Amendments

8.1 We may update this policy from time to time by publishing a new version on our website.

8.2 You should check this page occasionally to ensure you are happy with any changes to this policy.

8.3 We may notify you of changes to this policy [by email or through the private messaging system on our website].

Your rights

9.1 You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to:

(a) The supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).

9.2 We may withhold personal information that you request to the extent permitted by law.

9.3 You may instruct us at any time not to process your personal information for marketing purposes.

9.4 In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.

9.5 To exercise your rights, please send an email to gds[at]gordonsknight[dot]co[dot]uk or write to us at 12 South Drive, Banstead, SM7 3BH

Third-party websites

10.1 Our website includes hyperlinks to, and details of, third-party websites.

10.2 We have no control over, and are not responsible for, the privacy policies and practices of third parties.

Updating information

11.1 Please let us know if the personal information that we hold about you needs to be corrected or updated.

Data protection registration

12.1 We are registered as a data controller with the UK Information Commissioner’s Office.

12.2 Our data protection registration number is Z844454X

Our details

13.1 This website is owned and operated by Gordons Knight Ltd (GKL)

13.2 We are registered in England and Wales under registration number 2994292, and our registered office and principal place of business is at 12 South Drive, Banstead, SM7 3BH, UK

13.3 We may operate “Market Day” premises where we store no data.

13.4 You can contact us:

(a) by post, using the UK postal address given above;

(b) using our website contact form;

(d) by email, using the email address published on our website.

Messenger

14.1 We use an online chat system provided by Facebook Messenger.

14.2 If you contact us on our website using the Messenger chat system, basic Facebook data will be held on the Messenger servers, which are based where Facebook locate them from time to time, and stored in accordance with their GDPR policy.

14.3 All data (active and archived) will be destroyed upon request, i.e. account termination, except where 3rd parties like Facebook do not make this possible..

For any privacy-related queries or concerns, you may contact Gordons Knight Ltd Data Protection Officer – addressed to gds[at]gordonsknight[dot]co[dot]uk or write to us at 12 South Drive, Banstead, SM7 3BH

12 South Drive, Banstead, SM7 3BH, UK